NHS worker slams’ beyond a joke’ workmen who turned £1,600 kerb into ‘eyesore’

Repair work by a water company has been branded “a joke” after a £1,600 dropped kerb was turned into an eyesore.

NHS worker Tracy Mock, 54, forked out the cash to have the dropped kerb installed outside her Stoke-on-Trent home two years ago.

But she was shocked and dismayed when she returned home to find the sloppy manhole repair outside.

Now Severn Trent, the water company, has apologised for the quality of the work in the suburb of Meir, reports StokeonTrentLive.

"Everything was done while I was working," said Tracy, who is an NHS driver.

"When I got home I was like, 'You are joking'. It was a mess.

"One person turned up to put the barriers up, another two people turned up to fix the hole, and then another two turned up later to put rubble in. I saw the barriers leaning up against the wall. It was a terrible job.

"I paid £1,600 two years ago to get a dropped kerb so it was all done properly and was all neat – and then Severn Trent came along and left the work like this. I’ve done nothing but complain."

Tracy added: "It looks a mess and my concern is how soon before all that tarmac starts breaking up because they’ve not done it properly? There are holes in the gaps around the edges. It took them seven minutes to fill a hole.

"I want them to come and make it level with the rest of it. I’m not asking for the whole drive to be done. But at least do it so it covers down to the footpath and over.

"Make it so it is level and it doesn’t look like an eyesore. When you come out of my front gate there’s a great big trip hazard. This is beyond a joke. This is not right."

A spokesman for Severn Trent said: "We are working closely with the customer to return this stretch of pavement back to normal as quickly as possible, following some routine maintenance we’ve carried out in the area recently.

"We know that the work doesn’t meet our usual high standards, and we’re extremely sorry for any inconvenience this has caused the customer."

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