Family claim they are ‘scared’ after Amazon driver left ‘angry’ note

Family claim they are now ‘scared to answer the door’ after Amazon driver left them an ‘angry and aggressive’ missed delivery note – but do YOU agree with them?

  • David Kirk complained to Amazon after a delivery driver left an ‘angry note’ 
  • The missed delivery slip reads ‘Answer your phone’ scrawled in block capitals
  • He posted a photo of the note, asking Amazon if they found the behaviour okay 
  • The Manchester man became further enraged with the company’s response 

David Kirk complained to Amazon after a delivery driver left an ‘angry note’ when he missed his package delivery 

A family claims they have been left scared to answer their own door after a frustrated Amazon driver left them an ‘angry and aggressive’ missed delivery note.

David Kirk was shocked to find a missed delivery slip at his home that read ‘Answer your phone’ scrawled in block capitals. 

Next to that was an ‘angry face’ also drawn in pen.

And when David, from Manchester, discovered the same Amazon delivery man had been rude to a neighbour – he decided to complain.

Posting a photo of the note to Amazon UK’s Facebook page on April 17, David asked: ‘Do you think failed delivery notices with angry comments left by Amazon delivery drivers is acceptable?’

The online response from Amazon made David even angrier. 

They told him: ‘We have passed on details of the incident to management of the carrier in question.

‘The nature of the investigation is internal, so you wouldn’t be contacted with an outcome.’

The message ‘Answer your phone’ was scrawled in block capitals. Next to that was an ‘angry face’ also drawn in pen

David then asked Amazon if this was also acceptable, adding: ‘I’d say no, and I am sure the majority of your customers would agree. 

‘Yet this is what happened to me on Saturday.’

He added: ‘I received this very unpleasant and aggressive note from one of your logistics drivers who was also reportedly rude to a neighbour of ours. 

‘This is totally unacceptable.’

Posting a photo of the note to Amazon UK’s Facebook page on April 17, David asked: ‘Do you think failed delivery notices with angry comments left by Amazon delivery drivers is acceptable?’

David continued: ‘Unless I receive an acceptable update with what actions have been taken to ensure this does not happen again and I receive suitable redress for the anxiety this aggressive note has caused my family (who are now fearful of opening the door to Amazon drivers) I will post this complaint in every public forum I can find.

‘Absolutely disgusted with the attitude of Amazon regarding this.’

An Amazon spokesman said: ‘We take this matter seriously and have apologised to the customer. We are investigating with our delivery service provider.’

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