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I work in Greggs – this is the real reason your sausage rolls and bean melts aren’t always hot
- Someone claiming to work at Greggs has taken to Reddit to answer questions
- They revealed why pastries can be cold and what the patterns on the bakes mean
- READ MORE: Greggs CEO reveals chain’s original plan for the vegan sausage roll
As Brits, it’s no secret that we love a sausage roll and a steak bake – there are over 2,000 Greggs stores in the UK.
Popping into the bargain bakery is a staple for many of us, so when someone who claims to work there offered to answer any questions about it on Reddit, the queries came flooding in.
It lead to some groundbreaking discoveries, such as why the ‘sausage, bean and cheese melts are always cold’ and ‘what makes a ‘yum yum’ yum yum.’
Read on to find out all of the store secrets you need to know before your next trip.
As Brits, it’s no secret that we love a sausage roll and a steak bake – there are over 2,000 Greggs stores in the UK
The biggest shocker was that despite having a deceptively warm looking glow, the counter where the pastries are stored is actually cold.
In response to someone asking why the sausage bean and cheese melts are usually cold, the alleged Greggs worker replied:
‘Because it’s not actually under a hot counter, so when it comes out the oven it’s going to get cold , you have to get there at the right time!’
One commenter joked ‘That implies there’s a period where they’re warm but anyone who’s eaten one know they come either stone cold or molten hot. Something’s up here and OP (original poster) is covering for big pastry.’
Someone else added ‘Yup missus working to become a manager in a couple stores here and the amount of times a day people complain ‘this bake isn’t hot’ no s***, they’re just lights there’s no heat. Plus Greggs don’t say ‘we sell hot food’ anywhere.’
1,400 people upvoted the question so it’s clearly a common experience.
The best way to guarantee you’ll get a hot pastry straight out of the oven is to turn up at opening time – and if you don’t turn up at the right time it’s usually only a short wait until a new batch are baked.
The biggest shocker was that despite having a deceptively warm looking glow, the counter where the pastries are stored is actually cold
Some people in the thread guessed that Greggs food may not be heated to avoid adding value added tax (VAT) to products so they can be sold for a cheaper price.
One response said ‘Technically they are exempt from VAT because they are not classed as a hot-food item. If you end up with one just out of the oven and it’s hot then you’re lucky.’
Other commenters queried why some of their favourite items were discontinued and whether they will be coming back.
Someone asked ‘Where on Earth did the bbq Chicken and Bacon Toastie go? Was one of my favourites to have when I wanted to treat myself but it was suddenly pulled off,’ to which the original poster simply responded ‘discontinued.’
It seems to be a controversial topic as another person added ‘NOOOO WHAT CAN WE OPEN A PETITION OR SOMETHING?? IT WAS MY GO TO ALL THE TIME’.
With someone else writing ‘Well then they’ll just need to recontinue them, won’t they?! Can you be our person on the inside and help us make it happen?’
Another popular discontinued item is the steak and cheese roll – made with shredded beef and Stilton cheese, the pastry hasn’t made an appearance since 2019.
Popping into the bargain bakery is a staple for many of us, so when someone who claims to work there offered to answer any questions about it on Reddit, the queries came flooding in
Eagle-eyed Greggs customers will notice that the pastries actually have different markings and patterns depending on what the filling is.
Someone asked ‘Can you tell us the pattern on the pastry that identifies whether it’s a steak bake, chicken bake, vegetable bake, etc?’
The original poster replied ‘Diagonal: steak, Wavy horizontal: chicken, V shape: cheese & onion, Straight horizontal: sausage & bean.’
‘This is something I need to print out / write on a post-it. Thank you, Reddit person,’ one commenter chimed in.
Adding to the discussion, someone asked if staff get freebies of stuff not sold at end of day.
The worker replied ‘Yeah we get a magic bag… that costs £1 , you can have anything that’s going (1 pastry, 1 treat and 1 sandwich) or (2 pastries and 1 treat).’
So, it’s not exactly free, though they did add that staff get ‘50% off Greggs products and 25% off other items Greggs stock, and free hot drinks.’
Greggs has been contacted for comment.
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