Woman, 25, says batteries in her brand new vibrator exploded

‘I could have been blinded by a £4 sex toy’: Woman, 25, says batteries in her brand new vibrator exploded and scorched her jumper

  • Cassie Esplin, 25, bought a small sex toy called a Buzz Tongue Finger vibrator
  • When the single car dealership worker, from Norwich, picked it up it exploded
  • ‘It could have hit my eyes. I could have been blinded by a £4 sex toy,’ she said
  • She bought the discounted vibrator from Lovehoney.co.uk in the January sales
  • Miss Esplin says she is now ‘too scared’ and may well be put off sex toys for life

A woman has launched a scathing attack against a sex toy company after a battery in her brand new vibrator exploded, hit the ceiling and then scorched her jumped.

Frustrated Cassie Esplin, 25, bought the Buzz Tongue Finger vibrator from online retailer Lovehoney.co.uk for £4, reduced from £12, but claims when she picked it up the battery pack flew out with such force it hit the ceiling leaving a black mark.

The car dealership worker from Norwich said: ‘Thank God I wasn’t using it. It could have caused some damage. I jumped out of my skin I was in so much shock.


Frustrated Cassie Esplin, 25, bought the Buzz Tongue Finger vibrator from online retailer Lovehoney.co.uk for £4, reduced from £12, but claims when she picked it up the battery pack flew out with such force it hit the ceiling leaving a black mark

‘I just thought “oh my god what has just happened”. I was holding it close to my face and it could have hit my eyes. I could have been blinded by a £4 sex toy.’ 

Miss Esplin claims the battery – which appears to have corroded – then landed on her top, scorching her jumper and leaving a mark on her chest. 


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She added: ‘I was going to try if for the first time and it made a really loud bang. I just froze. I was so shocked. 

Miss Esplin bought her new sex toy in the January sales from the Lovehoney.co.uk – the adult toys and lingerie website.

She has used toys before and said she chose this one on the recommendation of a friend.

Miss Esplin claims the battery – which appears to have corroded – then landed on her top, scorching her jumper and leaving a mark on her chest. She added: ‘I was going to try if for the first time and it made a really loud bang. I just froze. I was so shocked’


She has used toys before and said she chose this one on the recommendation of a friend. It was delivered to her in the post on Tuesday December 8 and came with the battery she claims ‘exploded’ when she tried it out that night.

It was delivered to her in the post on Tuesday December 8 and came with the battery she claims ‘exploded’ when she tried it out that night.

It happened when she was in her bedroom alone and minutes away from testing out her vibrator for the first time, she claims.

‘As soon as I put the batteries in it just exploded in my hand,’ she said. ‘Part of it hit the ceiling and landed on my chest.’


It happened when she was in her bedroom alone and minutes away from testing out her vibrator for the first time, she claims. ‘As soon as I put the batteries in it just exploded in my hand,’ she said. ‘Part of it hit the ceiling and landed on my chest’

The £4 sex toy left white marks on Miss Esplin’s jumper after it rocketed to her ceiling

Miss Esplin complained to Lovehoney.co.uk who has offered her a full refund.

But she says she is now ‘too scared’ and may well be put off for having fun with toys for life.

‘I feel too scared in case something like this happens again,’ she said. ‘I couldn’t believe what happened.’


The exploding battery was launched with such force it left a black mark on Miss Esplin’s ceiling

Miss Esplin bought her new sex toy in the January sales – from the Lovehoney.co.uk adult toys and lingerie website. She has used toys before and said she chose this one on the recommendation of a friend


 A spokesperson for Lovehoney said: ‘This is the first complaint we have received about this product. We offer all customers a refund if they complain that a product is faulty as part of our customer service. We take all customer complaints very seriously. We have spoken to the complainant and are arranging collection of the product for full testing’

A spokesperson for Lovehoney said: ‘This is the first complaint we have received about this product.

‘We offer all customers a refund if they complain that a product is faulty as part of our customer service. We take all customer complaints very seriously.

‘We have spoken to the complainant and are arranging collection of the product for full testing.’

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